Where Bad Jobs Are Better: Retail Jobs Across Countries and Companies

For the most part, retail jobs are “bad jobs” characterized by low wages, unpredictable work schedules, and few opportunities for advancement. Labour experts Françoise Carré and Chris Tilly show that these conditions are not inevitable. In Where Bad Jobs Are Better, they investigate retail work across different industries and seven countries to demonstrate that better retail jobs are not just possible but already exist. By carefully analyzing the factors that lead to more desirable retail jobs, Where Bad Jobs Are Better charts a path to improving job quality for all low-wage jobs.

Winner of the prestigious William G. Bowen Award for the Outstanding Book on Labor and Public Policy presented by Princeton University. Read more.