Technology & Urban Informal Workers
This paper is based on findings from a 2015 study by the WIEGO network and local partners on technology and informal workers in three cities: Ahmedabad, India; Durban, South Africa; and Lima, Peru (Chen et al 2016). It examines three sets of technology that currently impact informal workers in these cities. It begins with describing the everyday technologies used by different groups of urban informal workers in their work. It then examines how information technologies are being used by and impacting upon these workers. Thirdly, it examines how technological choices made by cities in designing energy, transportation and waste management services impact on informal workers.
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