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Public & Workplace Services

What is Public & Workplace Services?Public services are government-provided services, such as health and other forms of care services, while workplace services are services that support workers in the places in which they work.

To increase productivity and earnings, workers in informal employment require adequate and affordable access to both sets of services.

How Do Public & Workplace Services Affect Workers in Informal Employment?Workers in informal employment require access to public services that are adapted to the realities of their working lives, as well as workplace services – including basic services and urban infrastructure – which account for the fact that work takes place in urban public and private spaces.

Without access to basic workplace services such as sanitation, water and electricity, and to public services such as health and child care, workers’ incomes are compromised. It is difficult to be productive in work settings that are unhealthy and are not serviced with basic inputs, such as electricity. For women working in informal employment especially, a lack of adequate access to public services close to their places of work may increase the care burden and further undermine incomes.

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